At Earthissimo, we value your feedback and believe that honest reviews play a crucial role in fostering a vibrant and trustworthy community of creators and guests. Our review policy aims to provide guidelines for leaving and responding to reviews on the platform.
1. Transparency and Fairness:
- Reviews should be truthful, objective, and respectful.
- Avoid personal attacks, offensive language, or discriminatory content.
- Focus on the experience itself, not unrelated matters.
2. Review Content:
- Share your genuine experiences and impressions.
- Mention specific details that can help other users make informed decisions.
- Avoid promotional content, spam, or irrelevant information.
3. Constructive Feedback:
- While sharing negative experiences, try to offer constructive feedback.
- Highlight both positive aspects and areas that need improvement.
- Encourage creators to learn and grow from feedback
4. Verification and Authenticity:
- Only guests who have participated in an experience can leave a review.
- Creators and guests should not manipulate or fake reviews, and we have measures in place to detect and prevent such behavior.
5. Removal of Inappropriate Reviews:
- Earthissimo reserves the right to remove reviews that violate our content guidelines or terms of service.
- If a review is reported as fraudulent or malicious, we will investigate and take appropriate action.
6. Review Replies:
- Hosts are unable to respond to reviews, providing their perspective on the guest’s feedback.
7. Disputing Reviews:
- If a creator believes a review is unjust or unfair, they can contact us at suppor@earthissimo.com with necessary evidence.
- Reviews can only be changed or removed in exceptional circumstances and at the discretion of Earthissimo.
8. Reporting Concerns:
- If you believe a review violates our policies, you can report it to our support team for review.
- We encourage open and honest communication to address any concerns related to reviews.
9. Trust and Accountability:
- Reviews contribute to building trust within the Earthissimo community.
- We take review fraud seriously and may suspend or terminate accounts engaged in fraudulent review activities.
10. Empowering the Community:
- Your reviews are essential for helping others discover great activities and fostering a positive and thriving Earthissimo community.
- By participating actively and thoughtfully in the review process, you contribute to making Earthissimo a trusted platform for all.
We believe that constructive reviews and respectful communication are the cornerstones of a vibrant and reliable community. Thank you for being a part of Earthissimo and for your commitment to creating memorable experiences for creators and guests alike.
